Published: 7 November 2026. Version 1.0. Policy owner: Mobility UK business management. Review due: 7 November 2027, or earlier following material changes.
A practical starting point
Mobility UK aims to reduce unnecessary waste and environmental impact while maintaining product safety and customer needs. This page sets out our current policy priorities. It is not a quantified Carbon Reduction Plan, a measured emissions report or a certified environmental standard.
Repair and useful product life
We will consider repair, suitable spare parts and safe reuse before unnecessary replacement where practical. Safety, manufacturer instructions, hygiene and product condition take priority. Availability of parts and repair options varies by product and supplier; a repaired or reused item must not be represented as new.
Packaging and transport
We will seek opportunities to reduce excess packaging, reuse suitable protective materials and consolidate deliveries where this is practical and safe. We will ask suppliers for accurate packaging and transport information and consider environmental impact alongside suitability, service and safety.
Batteries and electrical equipment
Do not put batteries or electrical equipment into household waste. Use an appropriate collection or recycling route and follow local guidance. Damaged or swollen batteries need specialist handling and must not be posted or returned without agreed safe transport instructions. Contact hello@mobility.org.uk for product-specific disposal or available take-back information. This page does not establish an unrestricted collection service.
NHS supplier information
We will assess the relevant NHS sustainability requirements for each procurement and provide accurate evidence of our position. A formal net zero target, emissions baseline and any required Carbon Reduction Plan must be established and approved separately. We do not currently claim a completed Evergreen assessment, a particular assessment level or measured carbon reductions.
Review and accountability
Business management will review these priorities at least annually and consider proportionate ways to record packaging, transport, repair and waste improvements. Environmental claims must be specific and supported by evidence. Questions or supplier improvement proposals can be sent to hello@mobility.org.uk.