RNIB
Information about living with sight loss, benefits, accessible technology, reading and writing, and emotional support.
Visit RNIB and its helplineSIGHT LOSS SUPPORT
Blind and partially sighted.
Support that starts with you.
We understand that some of our customers are blind or partially sighted, and that everyone has different needs. We are expanding our range of useful products and services to support everyday life.
Whether you are looking for yourself, a family member or someone you support, you are welcome here.
Read, listen and follow along
Our two floating buttons help you use this website in the way that works for you. Choose Text size to enlarge the words, or Read aloud to listen. The sentence being read is underlined and lightly highlighted so you can follow along. While listening, tap another sentence to continue from there. Press Stop reading whenever you want.
These tools can make reading easier for blind and partially sighted visitors, and anyone who prefers larger text or listening. They are available on our public pages, customer dashboards and admin pages. Read aloud uses the voices available on your device; translated sections use a matching language where supported.
We are really happy that Another Brilliant Idea brought this practical, effective accessibility tool to Mobility UK. It is a useful addition alongside your usual screen reader and browser accessibility settings.
Would you like these tools on your website? See the working example at Another Brilliant Idea or contact their team.
HAVE YOU DISCOVERED...
Google Lookout? Let your camera do the reading.
Point your phone at a letter, label, menu or sign and hear the words read aloud. Google Lookout is a free Android app designed to help blind and partially sighted people with everyday tasks. Its Text mode reads from the live camera view, so you do not need to take a photo first.
Try it in three simple steps
- Download Google Lookout from Google Play and allow camera access.
- Open the app and select Text mode.
- Point the camera at the words you want to hear and hold your phone steady.
Good lighting and keeping the text in view can help. For a longer letter or a full page, try the app's Documents mode.
Available for Android phones, including compatible Samsung devices.
Useful products for everyday life
We are expanding our range of products for blind and partially sighted people. Contact us for advice or to tell us what would help you. Product guidance and individual suitability still matter.
We are expanding our sight loss product range. Contact us for product advice.
COMING SOON
Send a letter in Braille
A personal letter should be something its recipient can enjoy. We are exploring a service where you provide English text and we arrange its conversion to Braille, printing and posting.
We are confirming the production options, quality checks, prices and delivery times with our supplier. Braille on printed postcards is also being investigated.
This service is not available to order yet.
Ask us about Braille lettersOrganisations that can help
These independent organisations offer specialist information and support. You can contact them directly.
Guide Dogs
Support with getting around, guide dog services, sighted guiding, technology and services for children and families.
Call Guide Line: 0800 781 1444
Explore Guide Dogs servicesDeafblind UK
For people with both sight and hearing loss: practical advice, emotional support, help with technology and support for families and carers.
Call Deafblind UK: 0800 132 320
Visit Deafblind UK and its helplineThe Seeing Dogs Alliance
An alternative source of trained guide dogs for blind and partially sighted people, with mobility training and support for dog partnerships. Contact the team about current applications and training options.
Call Seeing Dogs: 01634 572125
Visit The Seeing Dogs AllianceTheir FAQ currently says new applications are closed. Please check directly for the latest availability.
You can also search Sight Advice FAQ for answers and routes to local support. Organisation details checked November 2026.
Register with Mobility UK
Create a customer account to save your details and manage your enquiries and orders. You do not need to be registered blind to use this page or create an account.
Registering with Mobility UK is separate from official sight impairment registration. Sharing information about your sight is optional.
What would you like to hear about?
Choose sensory and everyday living updates, new products, funding and grants, demonstrations, events or local news. These existing newsletters cover wider Mobility UK topics, not only sight loss.
Newsletters are optional and require your consent and email confirmation. You can change your choices or unsubscribe at any time.
Tell us what would help you or read our privacy information.
What would make everyday life easier?
We review suggestions before adding them. Please avoid including medical records or another person's private details.